Recent Work

Spotlight Retail Group

Corporate Social Responsibility Strategy

The leadership of the privately-owned Spotlight Retail Group, which includes Spotlight, Anaconda, Harris Scarfe, and Mountain Designs brands, sought to better understand the potential for corporate social responsibility (CSR) within their business. While they had already implemented a range of positive initiatives, they sought a strategy to support their progress, a method for documenting and communicating existing efforts, and a shared understanding of future priorities. They engaged ThinkHatch to assist in developing their CSR strategy and the communications plan that supports it.
Client - SRG centred

Our solution

Desktop research, founder and senior executive team meetings, leadership and stakeholder interviews and a series of codesign workshops were all part of the journey to define a suitable CSR strategy that leverages the group’s scale whilst also allowing for tailored adoption and activation at the individual brand level. It was important to suitably package up and communicate all the great work already being done across the group, as well identify primary areas of focus and key opportunities for each brand – namely Spotlight, Anaconda, Harris Scarfe and Mountain Designs. It was also vital that we develop a strategy and program of work that supports core business objectives and that sits well within strong, long-held organisational values.

From discovery research, through to defining and developing the strategy in consultation with a multitude of stakeholders, we are now engaged with the group to support on delivery.